Bonfiire Standard Event Booking Agreement

(a) Confirmation. A booking is confirmed (i) instantly if the Venue has enabled “Instant Book,” or (ii) when the Venue accepts the Customer’s Request to Book. The Platform displays all Package details, pricing, headcount capacity, and dates at confirmation. All charges are itemized at checkout: the Venue’s rate, any Platform service fees, and applicable taxes. These charges are final unless modified per Section 2.

(b) Payment. Customer pays via credit card, and Company is the merchant of record. Company processes the payment and retains Platform fees and taxes. The Venue’s share is held in escrow and released via single-use virtual credit card once the Customer’s cancellation window expires (per the Venue’s published cancellation policy). The Venue receives 100% of their listed rate with no processing fees or holdbacks.

(a) Cancellation Policy. Each Venue sets its own cancellation policy, which is displayed to the Customer at checkout before booking confirmation. The Venue’s cancellation policy governs all refunds and cancellation fees for the booking. The Company enforces the Venue’s stated policy and processes applicable refunds.

(b) Customer Cancellation. If the Customer cancels within the Venue’s stated cancellation policy, the Customer receives a refund as specified by that policy. If the Venue resells the cancelled date at equal or higher price, the Customer’s cancellation fee is credited to their account. Alternatively, the Customer may apply their cancellation fee credit to any future booking within 12 months.

(c) Venue Cancellation. If the Venue cancels, the Customer receives a full refund. The Venue shall make reasonable efforts to relocate the Customer to an equivalent alternative venue at the Venue’s documented cost. If relocation is not possible, the Venue reimburses all reasonable Customer expenses (e.g., vendor changes, accommodation adjustments) with receipts.

(d) Modifications. Either party may propose changes (e.g., date, headcount, add-ons) through the Platform. Price adjustments require the Customer’s approval before finalizing.

(e) Room Block Attrition. This subsection applies only to bookings that include a room block (overnight guest room reservations). The final guaranteed room count is due 72 hours before the event. A reduction of up to 20% from the confirmed room block incurs no penalty. Reductions exceeding 20% are charged at the contracted per-room rate for the shortfall. If actual room usage falls below 80% of the guaranteed block, the Customer is charged for unused rooms at the per-room rate. This attrition provision does not apply to meeting space, food and beverage, or other event services.

(f) Room Block Commissions. Bizly, Inc. (IATA number 33742262) shall collect and retain any standard room block commissions for all room blocks booked through the Platform. This applies to all hotel and venue room block reservations processed via the Platform. A separate written understanding between the Company and a specific customer or distributor may override this provision for designated bookings.

(g) Force Majeure. Either party may cancel without penalty for events beyond reasonable control: acts of God, pandemics (as declared by CDC or WHO), government orders, terrorism, natural disasters, or widespread transportation disruptions affecting 50% or more of expected attendees. Refunds are processed within 30 days.

The Venue shall: (a) deliver all services as described in the Package listing with professional quality and care; (b) maintain a safe, clean, and code-compliant facility; (c) designate and provide a single event contact reachable on the event day; (d) accommodate documented dietary restrictions with 14 days’ notice; (e) not overbook the reserved space—if overbooking occurs, provide an equivalent alternative venue at the Venue’s cost; and (f) make reasonable resale efforts (e.g., marketing, contact previous customers) for cancelled dates at the same rate within 30 days.

The Customer shall: (a) provide accurate event details and timely headcount updates; (b) comply with the Venue’s published house rules; (c) be responsible for the conduct of all attendees and liable for any property damage caused by attendees; (d) conduct all transactions through the Platform and not arrange off-platform deals or payments that bypass the Company; and (e) notify the Company before initiating any chargeback, giving the Venue a reasonable opportunity to resolve disputes.

The Company is a technology platform that facilitates bookings and processes payments. The Company is not an event planner, venue operator, or service provider. The Company does not guarantee venue quality, safety, service delivery, or event outcomes. The Company’s liability is capped at the Platform fees collected for the specific booking. Neither party may bring claims against the Company for consequential, indirect, punitive, or special damages. Both Venue and Customer waive all claims against the Company related to venue service quality, event execution, or attendee experiences.

(a) Mutual Indemnity. Each party (Venue, Customer, and Company) is liable for its own negligence and willful misconduct. The Venue and Customer each indemnify and hold harmless the other and the Company from claims arising out of their respective conduct.

(b) Venue Insurance. The Venue maintains at least $1 million in commercial general liability insurance. If alcohol is served, the Venue also maintains liquor liability coverage. The Venue provides proof of insurance to the Customer upon request.

(c) Customer Liability. The Customer is liable for all injuries or property damage caused by the Customer or attendees. The Customer’s homeowner’s or renter’s insurance may cover attendee-related incidents; the Customer is responsible for investigating coverage.

(d) Damage Cap. No party shall recover consequential, indirect, punitive, or special damages (including lost profits, lost revenue, or reputational harm). Each party’s total liability is capped at amounts actually paid or received under this booking.

(a) Venue Confidentiality. The Venue shall keep event details confidential and shall not publicize the Customer’s name, event details, or photos without the Customer’s prior written consent.

(b) Data Sharing. The Customer’s personal data is shared with the Venue only as needed to execute the event (e.g., name, email, phone, headcount, dietary restrictions, event date). The Venue deletes all Customer personal data within 30 days of the event conclusion.

(c) Analytics. The Company may use anonymized and aggregated booking data (e.g., number of bookings per venue, average price per headcount, regional trends) for platform analytics and improvement.

(a) Governing Law. This Agreement is governed by and construed under the laws of the State of Delaware, without regard to conflicts of law.

(b) Dispute Resolution. Any dispute shall first be addressed through good-faith negotiation for 30 days. If unresolved, the dispute shall be submitted to binding arbitration under American Arbitration Association (AAA) rules in New York. Each party waives the right to jury trial and class action claims. However, small claims court proceedings are permitted for disputes under $5,000.

(c) Amendments. The Company may update this Agreement with 30 days’ notice to both Venue and Customer. Updated terms apply to new bookings immediately and to existing bookings upon renewal or amendment.

(d) Entire Agreement. This Agreement, together with the Package listing and Platform Terms of Use, constitutes the entire agreement regarding the booking. In the event of any conflict, this Agreement takes precedence over the Venue Agreement or Platform Terms of Use for disputes related to the specific booking.

(e) Severability. If any provision is found unenforceable, the remaining provisions continue in full force and effect.

(f) Assignment. The Company may freely assign its rights and obligations under this Agreement to any successor or affiliate. The Venue and Customer may not assign without the other’s consent.

(g) Digital Acceptance. This Agreement is accepted electronically through the Platform: by the Customer upon booking confirmation (clicking “Confirm Booking” or equivalent), by the Venue upon accepting a booking request or enabling Instant Book, and by the Company as operator of the Platform. No physical signature is required. Each party’s electronic acceptance constitutes a legally binding signature under the Electronic Signatures in Global and National Commerce Act (E-SIGN Act) and applicable state law. The Company maintains a record of each party’s acceptance, including the date, time, and account associated with the transaction.